Subscriber sign-in

Each IVPrior subscriber workspace has its own sign-in URL — there is no single shared login for every account. Owners sign in at /s/{your-slug}/login, where the slug was chosen at registration.

Screen overview

Subscriber login page

Figure: Workspace login — account name appears above the form (resolved from the URL).

What the slug does

The slug in the URL tells IVPrior which subscriber workspace you are signing in to — it is not a field on the form. If the slug does not match any account, you will not see a login form.

This is different from platform admin sign-in, which is for IVPrior internal staff only (/platform/login).

What each error means

  • Invalid email or password — generic message for wrong password or email.
  • Your account is inactive. Contact your administrator. — staff account deactivated; another admin must reactivate it.

Steps

Sign in

  1. Open your workspace URL (for example /s/demo/login).
  2. Enter email and password.
  3. After signing in, you land on the Welcome / dashboard shell.

Forgot password

  1. Click Forgot password? on the login page.
  2. Follow the email link to set a new password.

Staff invite

If an admin invited you, use the invite link to /accept-invite, set your password, then sign in at your workspace URL.

See also: Owner sign-up · Welcome.