Privacy policy

Last updated: August 2026 · Scope: IVPrior SaaS, public ordering, and Help Center.

This MVP policy summarizes our current data practices in plain language. A counsel-reviewed, more detailed version will replace this before general availability — it is not legal advice.

What this page covers

  • What personal information IVPrior collects, and why
  • How that information is used to run the service
  • Your choices for accessing, correcting, or deleting your data
  • Where to go for cookie-specific details or "do not sell" requests

Information we collect

Account information

Name, email address, and your tenant slug when you or your team sign up. Used for authentication (signing you in) and billing (invoicing your IVPrior subscription).

Order information

Order items, totals, and the Location where an order was placed. Used for fulfillment (routing the order to the right kitchen) and support (helping you or the customer if something goes wrong).

Usage information

Request logs, device information, and IP address, collected automatically as you use IVPrior. Used for security (detecting abuse and fraud) and product improvement (finding what breaks or is slow).

On public SaaS marketing pages we may also use Google Tag Manager to load measurement tools such as Microsoft Clarity (and Google Analytics when configured) to understand how visitors use landing, pricing, explore, and signup. See the Cookie policy.

How we use data

  • Operate your tenant and process orders end to end
  • Send transactional email you or your customers expect — receipts, password resets, order status updates
  • Improve reliability, and detect or prevent fraud and abuse

Data sharing

IVPrior does not sell personal information and does not share it with third parties for their own advertising. See Do not sell or share my personal information for your rights in more detail.

Information is shared only where needed to run the service — for example with the payment processor for an order, or with an email provider to deliver a receipt.

Your choices

  • Access or update account data — tenant admin Settings → Users, or ask an owner/admin to update it for you.
  • Request deletion — email support@ivprior.com from the address on your account; we verify identity before acting.
  • Manage cookies — see Cookie policy for what we set and how to control it.

Contact

Privacy questions or requests: privacy@ivprior.com

See also: Terms of service and Cookie policy.